Shipping policy

Shipping Policy

At Petale Comfy , we aim to deliver your orders quickly and safely across Egypt.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Shipping Time

Delivery usually takes:

  • 2–4 business days.
  • Delivery times may vary during holidays or high-demand periods.

Shipping Fees

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order is shipped, you will receive a tracking number by email or SMS to follow your shipment.

Delays

We are not responsible for delays caused by courier companies, weather conditions, or incorrect shipping information provided by the customer.

Incorrect Address

Please make sure your shipping address and contact details are correct before placing your order. Petale Comfy is not responsible for lost shipments because incorrect information.

Contact Us

If you have any questions about shipping, please contact us through:

mohamed7.ma53@gmail.com